Which mode a buyer can use to make a payment with Tazapay?
Tazapay on Global Trade Plaza is an International Payment Platform through which Global Trade Plaza verified Exporters can accept Payment from International Buyers by sharing the Payment Link. Tazapay Protects Both Buyer and Seller in transaction making it 100% Risk-Free.
In which account will I receive my payment?
In Primary Bank account details shared by you with Global Trade Plaza.
If you want to change them please share the following updated details with [email protected] and globaltradeplaza.com/payments -:
Bank Account Details-:
How will I receive the payment in my account?
Once Buyer transfers the money to Tazapay, You will have to upload proof of shipment in your Tazapay dashboard - https://app.tazapay.com/signin. Credentials to Login in Tazapay Dashboard will be shared by Tazapay over mail. You will receive funds in your bank account within 48 hrs after uploading the proof of shipment. Proof of shipment may include an air waybill or bill of lading, packing list, commercial invoice, and certificate of origin but must include valid tracking id of parcel.
In which Currency will I receive the payment?
By Default, All the payments will be settled in USD to the Seller.
If Seller wants to receive the money in USD, he can raise a request with [email protected] and globaltradeplaza.com/payments .
Will Tazapay Provide FIRC (Foreign Inward Remittance Certificate)?
Yes, Tazapay will provide FIRC to the seller free of cost within 45 days of the payment release when Payment is released in USD to the Seller.
Can an Indian Buyer make payment using Tazapay?
No, Tazapay on Global Trade Plaza supports only International payment.
How much time does it take to get the payment credited in my account?
After you upload the proof of shipment. Payment will be transferred to your bank account within 48 hrs.
Who will bear the transportation charges?
Transportation charges are mutually decided between Buyer & Seller.
What Foreign Exchange rate will be used?
Foreign Exchange rate on the “Payment Release Date” will be applicable to the Amount received by Seller in their bank account.
Is there a minimum or maximum limit for Payment?
There is no minimum or maximum limit for Export payment.
Where can I see Payment done by the buyer ?
Login to your Tazapay Dashboard-: https://app.tazapay.com/signin to know your payment status. You will also receive Confirmation Email when Buyer pays using your shared link.
Buyer has already made the payment but it is still not updated in the Dashboard?
Credit and Debit card Payments are reflected instantly in Dashboard whereas Bank and Wire Transfers can take upto 3 days (Maximum) to be reflected.
If you want to change them please share the following updated details with [email protected] and globaltradeplaza.com/payments -:
What can I do when a buyer raises a dispute?
Seller can connect to his buyer and resolve his issue. In case both the parties fail to reach an agreement, contact Tazapay Support. Contact customer service at [email protected]